GDPR Compliance
Last updated: June 19, 2026
Our Commitment to Data Protection
tide-leap is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with these regulations and what rights you have regarding your personal information.
Data Controller
For the purposes of data protection legislation, tide-leap is the data controller responsible for your personal information. Our contact details are:
tide-leap
42 Division Street
Sheffield S1 4GF
United Kingdom
Email: [email protected]
Lawful Basis for Processing
We process your personal data only when we have a lawful basis to do so. The lawful bases we rely on include:
- Consent: When you provide explicit consent for us to process your data, such as when submitting inquiry forms
- Contract: When processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
- Legal obligation: When we must process your data to comply with UK law or regulatory requirements
- Legitimate interests: When processing is necessary for our legitimate business interests, provided these are not overridden by your rights and freedoms
Your Data Protection Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right of Access
You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw consent.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Object
You have the right to object to our processing of your personal data under certain conditions, particularly when we process data based on legitimate interests.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. We do not currently use automated decision-making processes.
Exercising Your Rights
If you wish to exercise any of the rights described above, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months if your request is particularly complex or we receive multiple requests.
We may need to verify your identity before processing your request to ensure we are providing information only to the correct individual.
Data Security Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Staff training on data protection and security
- Incident response procedures
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.
International Data Transfers
We primarily process and store data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities or adequacy decisions.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. For financial services, this typically means retaining records for seven years from the end of the client relationship.
Children's Privacy
Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.
Right to Lodge a Complaint
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
Updates to This Notice
We may update this GDPR compliance notice from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the date at the top of this page and notify you through appropriate means.
Contact Us
If you have questions about how we handle your personal data or our GDPR compliance, please contact us at [email protected].