Privacy Policy

Last updated: June 19, 2026

Introduction

This privacy policy explains how tide-leap collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in a transparent manner.

Information We Collect

When you use our website or engage our services, we may collect the following types of information:

  • Personal identification information such as name and email address when you submit inquiry forms
  • Information you provide about your financial situation during consultations
  • Technical information including IP addresses, browser types, and device information
  • Usage data about how you interact with our website

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and deliver the financial management services you request
  • To communicate with you about inquiries, appointments, and service-related matters
  • To improve our website functionality and user experience
  • To comply with legal obligations and regulatory requirements
  • To protect our rights and prevent fraud or misuse of our services

Legal Basis for Processing

We process your personal data based on:

  • Your consent when you submit information through our forms
  • Contractual necessity when providing services you have engaged
  • Legitimate interests in operating our business and improving our services
  • Legal obligations under UK financial services regulations

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With professional advisors when necessary to provide services you have requested
  • With service providers who assist in operating our website or business, subject to confidentiality obligations
  • When required by law or to respond to legal processes
  • To protect our rights, property, or safety, or that of our clients or others

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Financial records are typically retained for seven years in accordance with UK regulatory requirements.

Your Rights

Under UK data protection law, you have the following rights:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure in certain circumstances
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses essential cookies to ensure proper functionality. For detailed information about our cookie usage, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us:

tide-leap
42 Division Street
Sheffield S1 4GF
United Kingdom
Email: [email protected]